Support
We’ve got your back.
Stuck on setup? Hit a bug? Need a license moved? Real humans, fast responses, no chatbot run-around.
📖
Try the docs first
~80% of support questions are answered in the docs. Fastest path to unblocked.
🎫
Open a support ticket
Recommended for licensed customers. Log in to your portal, submit a ticket, and we’ll reply with full history threaded in one place — your plan and license are auto-attached.
📧
Email us
Pre-sales questions, Lite (free wp.org) users, or locked out of your account? Drop us a line and include your license key if you have one.
Response times
Most tickets get a real response within hours, not days.
Single & Triple
Within 24 hours
Email replies on business days. Triple gets priority queue.
Agency
Within 12 hours
Priority email queue, weekend coverage for production-down issues.
Unlimited
Same business day
Plus a dedicated onboarding call and direct line for urgent issues.
When you reach out, include this.
The portal auto-attaches your plan, license, and domain — so for tickets you can skip the first three. If you’re emailing, send everything below. Every detail saves a round trip.
- Your license key (or order number) — email only; tickets attach this automatically
- The domain you’re licensing on — email only
- WordPress version + PHP version (the MrNiche Autoblogger Dashboard shows both at the bottom)
- What you tried + what happened — exact steps to reproduce the issue, including any error messages
- Logs page output — go to MrNiche Autoblogger → Logs and copy any errors from around the time the issue happened
- Active plugins + theme — sometimes conflicts show up here
Open a ticket: log in to your portal · Email: support@wpaiautoblogger.com