Support
We’ve got your back.
Stuck on setup? Hit a bug? Need a license moved? Our Discord is where support happens — real humans, fast responses, and a community of site owners who’ve probably hit the same thing. You don’t need to be a customer to join.
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Try the docs first
~80% of support questions are answered in the docs. Fastest path to unblocked.
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Join our Discord — the fastest way
Open a private support ticket with the team, browse the FAQ and guides, share ideas, and talk to other people running automated sites. Free users and the just-curious are welcome too — Pro customers get a verified role and a priority lounge.
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Prefer classic channels?
Licensed customers can open a ticket from the account portal (plan and license auto-attached). Not a Discord person, or locked out of everything? Email works too — include your license key if you have one.
Response times
Most tickets get a real response within hours, not days.
Single & Triple
Within 24 hours
Email replies on business days. Triple gets priority queue.
Agency
Within 12 hours
Priority email queue, weekend coverage for production-down issues.
Unlimited
Same business day
Plus a dedicated onboarding call and direct line for urgent issues.
When you reach out, include this.
The portal auto-attaches your plan, license, and domain — so for tickets you can skip the first three. If you’re emailing, send everything below. Every detail saves a round trip.
- Your license key (or order number) — email only; tickets attach this automatically
- The domain you’re licensing on — email only
- WordPress version + PHP version (the MrNiche Autoblogger Dashboard shows both at the bottom)
- What you tried + what happened — exact steps to reproduce the issue, including any error messages
- Logs page output — go to MrNiche Autoblogger → Logs and copy any errors from around the time the issue happened
- Active plugins + theme — sometimes conflicts show up here
Fastest: join our Discord · Portal ticket: log in · Email: support@wpaiautoblogger.com